How To Unmute Sound In Windows 7

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HP Notebook PCs - No Sound from the Speakers (Windows 7)

This certificate applies to HP Notebook PCs with Windows 7.

The steps in this document describe how to troubleshoot and fix the problem when in that location is no audio coming from the speakers.

If you have a ProBook 440 G3, 470 G3, or 450 G2, go to the No audio after reinstalling the operating system section. For all other computers, outset with the next section.

Pace 1: Using the Microsoft Sound Troubleshooter in Windows vii

To automatically fix many types of sound problems, utilize the Microsoft Sound Troubleshooter.

Video of using the Microsoft Sound Troubleshooter in Windows 7

1. Click Starting time , and then click Command Panel.

2. Under System and Security, click Find and gear up bug.

   

3. The Troubleshoot computer problems folio opens. Under Hardware and Audio, click Troubleshoot audio playback.

   

4. The Playing audio troubleshooting page displays. Click Next to continue.

   

5. Look while the troubleshooter checks the calculator for problems.

   

6. If multiple audio devices are continued, select the device you desire to troubleshoot, such every bit speakers, and then click Next.

   

7. Wait while the troubleshooter detects problems and makes changes.

   

8. When the troubleshooter is done, the Troubleshooting has completed page displays listing any bug found and what changes were made to the computer. Click Close.

   note:

   For detailed information near the troubleshooting, click View detailed data.

   

Pace 2: Check computer headphone connectors when troubleshooting sound

Ii types of headphone connectors are available on HP computers. One supports only audio to the headphones, and the other supports sound to the headphones and the use of a microphone. The connectors are marked with symbols next to them.

• Connectors on the reckoner marked with a headset just,, support output sound only and piece of work with a standard 3-pin headphone or a iv-pin headphone for audio.

  

• Connectors on the reckoner marked with a headset with a microphone,, support audio and the use of a microphone when used with a headset with a four-pin plug and a microphone.

  To hear sound, either plug may exist used with either connector. Using a 4-pin plug that is capable of supporting a microphone in a three-pin connector allows audio to be heard, merely the microphone does not work considering the computer'due south three-pin connector does not support a microphone.

Pace 3: Checking the volume and mute settings when troubleshooting audio

The volume setting for one or more than sound devices might be disabled or fix too low. There are separate sound controls for the hardware devices (speakers/headsets) and the individual applications (Windows sound/QuickPlay/Windows Media Role player). For case, if the speaker is turned on, but the application is muted, you volition non hear any sound. You should open the audio volume mixer and bank check the different settings.

annotation:

If the volume for an awarding, such equally Windows Media Player, was adjusted using the volume buttons or slider controls on the figurer example, the arrangement will utilize that book setting, even if the master volume control is adjusted to a higher setting.

To check the volume and mute settings, follow the steps below.

Video of adjusting the book settings in Windows vii

1. Click the sound icon on the taskbar, and then select Mixer. All of the active sound applications display.

   

2. Brand sure the volume is non muted by looking at the Mute buttons below the book slider. If the button displays a minor red circle, the volume is muted.

   If the volume is muted, click the Mute button to enable sound. The cherry-red circumvolve on the speaker icon disappears when sound is no longer muted.

   Audio muted	Sound not muted

3. After verifying that the sound is not muted, drag the volume adjuster up until it is at 75%.

4. To exam, click the volume slider bar. If yous hear a ding sound from all speakers, yous are finished troubleshooting.

   

   If you still do non hear any sound, proceed with the next step to set the speakers as default and exam.

note:

If the estimator has a feature where you lot can slide your finger along a graduated strip higher up the keypad to change the book, the capacitive bear on mute button can become stuck in the muted position and preclude the playback of sound. To resolve this specific consequence, download and install the latest BIOS for your particular computer model.

Step 4: Setting default speakers in Windows 7

Video of setting the default speakers in Windows vii

1. If headphones are continued and you lot are not using them as your primary speakers, disconnect the headphones at present. Connecting headphones to the calculator mutes other speakers.

2. Click Get-go , and blazon Sound into the Search field.

3. In the search results, click Sound under the Programs listing.

4. In the Sound window, select your Playback Device and click the Set Default button.

   

5. With the default Playback Device selected, click the Configure push button.

6. Click your blazon of speaker setup in Sound channels.

   

7. Click the Test button to send audio to each speaker, or click an individual speaker to send audio to it.

8. If sound is heard correctly from each speaker, you are finished.

   If audio is missing from all or one of the speakers, or if the configuration type was changed, go along with speaker setup past clicking Next. Follow the onscreen instructions to complete the speaker setup.

   Play a sound. If audio problems persist, continue to the adjacent section and check for BIOS updates.

Step 5: Checking the Advanced playback settings

If sound problems persist, keep to the following instructions. In Control Panel, there are settings for default playback devices that you might need to adjust.

1. Open Command Panel.

2. Click Hardware and Audio

   

3. Click Sound.

   

4. Right-click the default playback device and then click Properties.

   

5. Click the Advanced tab.

   

6. Articulate the check boxes in the Exclusive Manner section.

   Then click OK.

   

Step half-dozen: Troubleshooting the mute push and slider bar

If you are experiencing bug with the mute push button and/or the slide bar located higher up the keyboard keys, do the following:

1. Verify that y'all have the latest BIOS installed and if non, meet Updating the BIOS for instructions on updating the BIOS.

2. If your BIOS is up-to-date or if the issue still exists after updating the BIOS, contact an HP support agent for boosted assistance.

Step 7: Troubleshooting a loftier-definition audio device

A high-definition audio device on a notebook computer may no longer work after restarting Windows 7 or resuming from hibernation/sleep. The device can be a sound device or a modem. You also see an "X" character appear on the speaker icon in the notification expanse.

To resolve this outcome, re-scan the device in Device Director past performing the following:

1. Click Kickoff , and type Device Manager into the Search field, then click Device Director in the search results.

2. In the Device Manager window, highlight and correct-click Audio, video and game controllers.

3. Cull Scan for hardware changes.

The high-definition audio device will detect hardware changes and the "X" character should no longer appear on the speaker icon.

Step 8: Restoring the audio driver in Windows 7

Sound files and settings that become changed can cause sound bug. Restore the audio driver to reset audio settings for the sound hardware and reinitialize the audio configuration in Windows.

annotation:

If the reckoner was upgraded to Windows Vista earlier being upgraded to Windows vii, yous might not be able to use all the features of an integrated sound device that is compliant with Audio Codex '97 (Air conditioning '97) specifications. To resolve this, update the audio commuter. See Step 8: Updating the audio commuter.

Utilise the driver recovery process to restore audio drivers for the original sound hardware using the post-obit steps:

1. Click Starting time , click All Programs, click Recovery Manager, and so click Recovery Director again.

   

2. Click Hardware Driver Reinstallation.

3. On the Hardware Commuter Reinstallation welcome screen, click Next.

4. Select the audio driver to reinstall, then click Next.

   

   note:

   If the driver y'all want to reinstall is not listed, select The driver is not in the list, and and so click Next. Helpful information will suggest y'all how to install drivers using the Windows Device Manager. Follow the onscreen instructions.

5. The Recovery Manager begins reinstalling the chosen driver. Subsequently the driver installation is consummate, click Finish to restart the computer.

If yous are unable to reinstall the driver using Recovery Manager, curl dorsum to the previously installed driver using the post-obit steps:

1. Click Beginning , and type Device Managing director into the Search field, and and so click Device Manager in the search results.

   

2. In the Device Managing director window, click Audio, video and game controllers.

3. Right-click the name of the sound device and select Backdrop.

   

4. Click the Commuter tab.

5. Click Roll Back Driver.

   

6. Click Yes to ringlet dorsum to the previous driver.

7. Test for audio.

If there is still no sound, proceed to the side by side step to update the audio driver.

Step 9: Updating the sound driver in Windows vii

An updated audio commuter might resolve the problem if the estimator is experiencing sound problems after upgrading the operating system to Windows vii, or the figurer is experiencing sound problems in a particular software plan.

Perform one of the post-obit tasks depending on your preferred update method.

Updating the audio driver from the HP Website

2. Enter your model number in the search field (for example, EliteBook 8440p or Presario CQ56), and and so click Side by side. If prompted, select your product from the search results.

3. Click Software & Driver Downloads.

4. Select your operating organisation, and so click Next.

5. Click the Driver - Audio link.

6. If an update is bachelor from HP, follow the instructions on the download page to download the driver and install information technology.

7. Test for sound after installing the software.

8. If an audio update is not available or the audio problem persists later on the update, go on on to update the audio commuter using Device Manager.

Updating the audio driver using Device Manager in Windows 7

Update the sound driver using Device Manager as follows:

1. Connect to the Internet.

2. Click Commencement , and type Device Manager into the Search field, and so click Device Manager in the Programs list.

   Device Manager opens.

3. Click Audio, video and game controllers.

   

4. Right-click the name of the audio device listed nether Sound, video and game controllers.

5. Select Update Driver Software.

   

6. Click Search automatically for updated commuter software.

   

7. Windows checks for and installs any updated drivers establish. The Window displays whether the computer already has the latest available driver or if Windows was able to successfully update the audio commuter.

   

8. If a window opens that asks you to restart the figurer, restart the computer.

9. Test for sound. If sound problems persist or no drivers could be found and installed, continue with the next stride to check the device manager.

Stride ten: Checking Device Manager to troubleshoot sound in Windows vii

If yous cannot hear sound, check Device Manager to determine the state of the sound hardware.

1. Click Start , and type Device Manager into the Search field, and so click Device Director in the Programs list.

   The Device Manager window opens.

2. Double-click Sound, video and game controllers.

3. Do the following, depending on what displays:

   • If a audio device is listed with a downwards arrow, the device is disabled. Right-click the audio device name and select Enable to re-enable the device. Become to the side by side step if problems continue after enabling the device.

     

   • If a sound device is listed, right-click the device proper noun and select Properties to view more helpful troubleshooting information in the Device Status window. If Device Status shows that the device is working correctly, the trouble is probably related to sound settings, the speakers, or the cables.

Stride 11: Testing for sound hardware failure in Windows 7

Play a sound. If sound problems continue, test the sound hardware using HP Back up Assistant.

No audio after reinstalling the operating system

If you take a ProBook 440 G3, 470 G3, or 450 G2 and accept no sound afterward reinstalling the operating organization, follow these instructions to resolve the issue:

1. While starting the computer, repeatedly tap F10 to open the BIOS.

2. Navigate to the Avant-garde tab.

3. Select built in device.

4. Check the Audio box.

5. Salvage the changes and exit.

Source: https://support.hp.com/id-en/document/c01912228

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